Who we are

Effective Date: 09/12/2024

1. Introduction

Welcome to HVAC ScaleUp.

HVAC ScaleUp (“us,” “we,” or “our”) operates https://hvacscaleup.com (hereinafter referred to as the “Service”).

This Privacy Policy governs your visit to https://hvacscaleup.com and explains how we collect, safeguard, and disclose information resulting from your use of our Service.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and, together with this Privacy Policy, constitute your agreement with us (“Agreement”).

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2. Definitions

• SERVICE: The https://hvacscaleup.com website operated by HVAC ScaleUp.
• PERSONAL DATA: Data about a living individual who can be identified from that data (or other information either in our possession or likely to come into our possession).
• USAGE DATA: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).
• COOKIES: Small files stored on your device (computer or mobile device).
• DATA CONTROLLER: The individual or legal entity that determines the purposes and methods of processing Personal Data. For this Privacy Policy, HVAC ScaleUp is the Data Controller.
• DATA PROCESSORS (SERVICE PROVIDERS): Any third parties who process Personal Data on behalf of the Data Controller.
• DATA SUBJECT: Any living individual who is the subject of Personal Data.
• USER: The individual using our Service, corresponding to the Data Subject.

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3. Information Collection and Use

We collect different types of information for various purposes to provide and improve our Service.

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4. Types of Data Collected

A. Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

• Email address
• Name
• Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information you may find useful. You can opt out of these communications by following the unsubscribe link.

B. Usage Data

We may collect information automatically when you use our Service, such as:

• Your device’s IP address
• Browser type and version
• Pages visited, time spent on those pages, and visit date/time
• Device type and unique identifiers

C. Tracking Cookies Data

We use cookies and similar technologies to monitor activity on our Service and store specific information. Examples include:

• Session Cookies: To operate our Service.
• Preference Cookies: To remember your settings and preferences.
• Security Cookies: To ensure security and prevent misuse.
• Advertising Cookies: To deliver targeted advertisements relevant to you.

You can control cookie preferences via your browser settings.

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5. Use of Data

HVAC ScaleUp uses collected data for the following purposes:

1. To provide and maintain our Service.
2. To notify you about changes to our Service.
3. To enable interactive features on our Service.
4. To provide customer support.
5. To gather insights for improving our Service.
6. To detect, prevent, and address technical issues.
7. To send promotional content, unless you opt out.

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6. Retention of Data

We will retain your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy, or to comply with legal obligations, resolve disputes, and enforce agreements.

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7. Transfer of Data

Your information, including Personal Data, may be transferred to computers outside your state, province, country, or other governmental jurisdiction. By using our Service, you consent to this transfer.

We ensure that adequate security measures are in place for such data transfers.

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8. Disclosure of Data

We may disclose your Personal Data in the following cases:

• To comply with legal obligations.
• For business transactions, such as mergers or acquisitions.
• To trusted service providers, under confidentiality agreements.

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9. Security of Data

While we use commercially acceptable measures to protect your data, no method of transmission over the Internet is 100% secure.

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10. Your Data Protection Rights

A. Under GDPR

If you are in the EU/EEA, you have rights, including:

1. Accessing your data.
2. Correcting or deleting your data.
3. Restricting or objecting to data processing.
4. Data portability.

B. Under CalOPPA

For California residents:

1. You can request details of collected data.
2. You will be notified of Privacy Policy changes.
3. You can opt-out of tracking mechanisms.

C. Under CCPA

California residents can:

1. Request data disclosure and deletion.
2. Opt out of the sale of personal data.

To exercise any rights, email us at hello@hvacscaleup.com.

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11. Service Providers

We may use third-party service providers, such as:

• Google Analytics: To monitor website usage.
• Facebook Ads: For remarketing purposes.

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12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date.

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13. Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: contact@hvacscaleup.com